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What to Do About Corporate Whinging – What Venting and Blaming is Really About!
Your team member falls into your office. They are emotional. Something has happened and they need to get it off their chest. You know that you just need to give them the opportunity to vent. During that venting process, there is a lot of blaming, regret,...
It’s Not Only Men Who Have a One Track Mind
Sometimes it’s useful to get back to basics. On a daily basis I hear of the motivation and engagement challenges that leaders face. We live in an evolved, sophisticated social world, yet our brains have not evolved at the same rate and are still designed to...
Five More Myths About Conversation in Business…BUSTED!
Although leaders spend as much as 80% of their time in conversation, many underestimate the power of good quality conversation in getting things done and improving performance…and also how very ordinary we are at it. Following on from my last blog, here are five more...
Five Myths About Leadership Conversations That Need to be Busted!
As a leader you spend 80% of your time in conversation. Many leaders severely underestimate both the power of good quality conversation in getting things done and improving performance…and also how very ordinary we are at it. Here are five myths about business...
50 Shades of Conversational Narcissism
Yes, I read the books and yes, I’ve seen the movies. Moving right along… I talk a lot. Often about myself, but more often than not about my plans, what I want to achieve, the next adventure I want to go on, or the next task I need to conquer. I’m a raving extravert so...
Green Tea and Dark Chocolate: Seven Steps to Guiding Your Brain for Success in 2017
This will be the third time I have posted this blog as a kick off to a new year. Interestingly, it is the blog where I have received the most ‘likes’ and feedback over the past two years. (Hint: Please forward this to all your mates and ‘like’ it yourself – I’d love...
4 Steps to Powerful Conversations: Part 4 Challenge
Part 4 of 4 – Challenge. This is the last step to my 4-part series on Powerful Conversations. (Read Part 1, Part 2, and Part 3) Time to Make Waves – Challenge and Stretch “You can’t say that!” Why not? Because we sophisticated, socially evolved human...
4 Steps to Powerful Conversations: Part 3 Curiosity
Curiosity Killed the Assumption How annoying are those people who finish your sentences? What assumptions do they constantly make about what is going on inside your head? Lots! And they do this for good reason. Firstly, the human brain learns by making...
4 Steps to Powerful Conversations: Part 2 Permission
Permission is the second of four steps to powerful conversations. (Read Part 1: Validation) Always Seek Permission to Engage in Conversation Every conversation is an emotional one. We are emotional beings, and can easily be triggered emotionally on a continuum from...
4 Steps to Powerful Conversations: Part 1 Validation
This is the first installment of a 4-part series dealing with how to rewire your thinking to conduct more Powerful Conversations. Part 1 deals with the importance of Validation. Part 2 will be about Permission. Part 3 discusses Curiosity and Part 4 will be about...
Unlocking the Canturi — Why You Need to be Patient in Conversations to Get the Prize
Once a year, I attend a fund-raising event called Olivia's Lunch – raising money for the very worthy Mater Little Miracles cause. Beside the cost of the tickets, the main fundraiser is a silent auction and every year Stefano Canturi generously donates one of...
The Problem with Authority
In a 1966 experiment, 22 nurses were unwittingly part of an experiment to test obedience to figures of authority. There were three ‘rules’ that the nurses knew they must obey when administering drugs to patients. They must not accept instructions over the phone. They...
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